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Currently, pawfectlypurrfect.myshopify.com offers shipping in the Philippines only. We plan to expand service to more areas in the future. Please check our site regularly for updates.

Which cities in the Philippines do you ship to?
We deliver in major cities nationwide.

Can I choose my preferred delivery date?
Since delivery schedules are highly dependent on the availability of our partner logistics providers, we cannot commit to specific delivery dates.

What happens if I’m not available to receive my package upon delivery?
As our current delivery partners are on-demand, which means parcels are picked up and delivered straight to you, please ensure that someone is available to receive your orders.

In the event that no one will be around to sign off on your delivery, please contact our team immediately at pawfectly-purrfect@gmail.com. You may be charged an additional delivery fee should your order require redelivery. 

How can I track my order?
Our courier will update you once your order is on the way and when they are near your area. Please be ready to receive your order and remember to thoroughly check your items before accepting your order from our courier.